Patients

“It is with great relief and satisfaction that I find myself writing to you. As I am sure you would understand, having any debt recovery dispute going on, it can certainly become an extremely stressful and unhappy experience. Thankfully I am pleased to inform you that on this occasion, this “claim” has had a successful conclusion and it has to be said that without your competent staff’s assistance, experience and expertise the outcome may have been completely different.”

Hospital Patient

UK

“We have employed Global Recovery to pursue overseas debtors since August 2003. These debts mainly relate to fees to chargeable patients for healthcare treatment. We have found Global Recovery to be a shining example of Swiss efficiency. They are very proactive in tracing and contacting debtors and also in keeping the Trust well informed of the current situation on each case. I can’t really say much more except that this is one area I feel is in safe hands and so one area that I don’t have to spend time on.”

NHS UK

CFO

“We have a large volume of International business and as we all know sometimes dealing with insurance companies outside of the USA presents challenges. We have an agreement with Global Recovery to handle these kinds of difficult cases. They provide a much needed service and are very easy to work with on a day-to-day basis. We have been very satisfied with their services over the past several years. They do an excellent job of working and collecting balances.”

Hospital in Florida

VP Patient Financial Services

“We would certainly recommend Global Recovery Alliance AG’s services to engage in your collection efforts to resolve outstanding international accounts which would possibly be written off as noncollectable.”

Australian Hospital

Dir. Finance

“We contracted with Global to assist in the collection of outstanding debts for international clients that had services provided at our facility. Global Recovery has exceeded all of our expectations in this regard. Their efforts have enabled us to collect and recover on debts that historically were considered noncollectable while maintaining a level of courtesy and professionalism with our customers. I would highly recommend Global Recovery Alliance AG to assist in this regard. Global has and continues to exceed all our expectations in collecting and resolving our international inventory of accounts.”

Hospital in New Jersey

Director Patient Financial Services

Mesdames, Messieurs,
Despuis le 21 avril 2009, l’enterprise “Global Recovery Alliance AG” est notre partenaire de confiance lorsqu’il s’agit de factures impayées pour nos patients domiciliés à l’étranger. A chacune de nos collaborations, nous avons pu compter sur la compétence et la fiabilité de la société “Global Recovery Alliance AG”. Leurs méthodes de recouvrement nous ont permis de recouvrer des sommes que nous avions considérées comme perdues. Cette collaboration se distingue notamment par les qualités suivantes:
– Fiabilité de la société de recouvrement.
– Maintien de notre image et des relations avec les patients.
– Exécution du travail à un niveau de professionnalisme élevé.
– Observation stricte de la protection des données des patients.
– Très bonne collaboration entre les deux sociétés.
Nous recommandons la société Global Recovery Alliance AG pour le recouvrement des factures auprès des patients internationaux.

French Hospital

Directeur Administratif

Seit 05.06.2003 ist Global Recovery Alliance unser zuverlässiger Partner, wenn es um internationale austehende Patientenrechnungen geht. Zu jedem Zeitpunkt dieser langjährigen, erfolgreichen Zusammenarbeit, konnten wir uns voll und ganz auf die Kompetenz und Zuverlässigkeit der Firma Global Recovery Alliance verlassen. Die angewandten Methoden von Global Recovery Alliance ermöglichten uns, Gelder zurück zu gewinnen, welche wir als Verluste betrachtet hatten. Die Zusammenarbeit zeichnet sich im Besonderen durch folgende Eigenschaften aus:
– Zuverlässigkeit.
– Aufrechterhaltung unseres Renommee und den Patientenbeziehungen.
– Ausführung der Arbeit auf einem Level der höchsten Professionalität.
– Strikte Einhaltung des Patientedatenschutzes im Gesundheitswessen.
Das Swiss Hospital kann die Unterstützung bei Ihren internationalen asusstehenden Patientenrechnungen, welche andernfalls ausgebucht werden müssen, durch Global Recovery Alliance wärmstens empfehlen.

Swiss Hospital

Leiterin Debitorenmanagement

When traveling abroad on business or pleasure, many of us have found ourselves in a situation where we require urgent medical treatment or care…

What you need to know

We are here to help

Global Recovery Alliance is a long respected, internationally renowned organization that assists patients who have received medical treatment in a foreign country. We understand the complex issues facing patients when it comes to the settling of the final bill with the hospital; whether this is through an insurer, a government or a self-pay settlement.

We can guide you

We are appointed by healthcare providers worldwide to support their patients on this sometimes daunting journey, as they too understand the complex issues that their out-of-country patients will face after having had treatment whilst abroad.

All the information you need

If you have received an email, a call, or a letter from Global Recovery Alliance, please either click on Frequently Asked Questions (F.A.Q.s) for more information, Contact Us directly or submit your Insurance Information via our Insurance Submission Page.